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Our offices are accessible from 9 am to 12 am on working days. If you wish to contact the Pensions Ombudsmanís office please do so via internet using the form available on our website or directly via the email address: complaint@ombudsmanpensions.be. You can reach us 24/7 by using the form or emailing us. Your request will be dealt with as soon as possible. Henceforth, only visitors who have made an appointment by phone or email beforehand will be admitted to the Ombudsmanís office.